Pricing
One rate per property, 20% off when you pay yearly and a further 20% off every property once you run more than 10. Every feature is included at every count - no analytics tier, no automation add-on, nothing to unlock by emailing us.
Set your property count and pick how you’d like to be billed.
Everything included
$60$75
per month and property
Total per month: $60
1 property · 300 AI replies a month
Billed annually ($720 a year) · saves $180 a year
More than 10 properties? Every property gets 20% off.
7 days free · No credit card required · Cancel any time
Replies pool across your whole portfolio, so a quiet property covers a busy one. Past the pool it is US$0.35 a reply and nothing stops working.
How it's priced
Reputation software is sold on at least three different models, which makes quotes genuinely hard to compare. Here is ours, and why.
What we charge
One rate per property per month, with the same discount on every property once you run more than ten. It tracks the thing that actually drives our costs - review volume scales with properties - and it means your bill is predictable a year out.
Common elsewhere
Charging per seat sounds cheap at one login and stops making sense the moment you want the whole duty-manager rota using it. The person with five spare minutes is exactly who should be answering reviews.
Also common
Usage pricing punishes the properties doing well. A hotel that grows its review volume gets a larger invoice for the privilege, and nobody can forecast the number.
Exactly one thing: how many properties you run. Not how many people use it, not how many reviews you receive, not which features you want switched on. Every plan includes the review inbox, automation, review analytics, competitor analysis and everything else on the features page.
The one usage number worth knowing is the AI reply pool: 300 replies per property per month, pooled across your portfolio so a quiet property covers a busy one. Past the pool it is US$0.35 a reply, nothing stops working, and we email you at 80% so it is never a surprise. Most properties never reach it.
Billing questions
No. Whatever your property count you can sign up, connect your listings and be answering reviews without speaking to anybody. If you run more than twenty and want to talk through how your group is set up, that is a short conversation, and it is optional.
Nothing is charged and nothing is deleted. The trial is seven days with 40 AI replies and no card on file, so there's no subscription to cancel. If you don't add a card the account simply stops generating new replies, and your review history is still there when you come back.
Yes, whenever. Add a property mid-month and you're billed pro-rata; remove one and the credit lands on your next invoice. Once you run more than ten properties, the group discount applies to every property automatically - you don't have to ask for it.
One generated draft for one review. Editing a draft, regenerating it in a different tone, or translating it doesn't count again - you're charged for the review, not the keystrokes. Every property brings 300 replies a month into a shared pool, so a quiet property covers a busy one.
Nothing stops working. Extra replies are US$0.35 each and appear on your next invoice, and we email you when you pass 80% of the pool so it's never a surprise. Most properties never reach it.
Yes - billing annually takes 20% off. It's the same product either way; there's no feature held back for annual customers.
No. Bring every GM, every duty manager and the owner. Charging per seat would mean the person who has five spare minutes can't use the tool, which defeats the point.
You pay by card in US dollars, Canadian dollars, pounds, euros or Australian dollars. The pricing page shows the currency for your country and you can switch it, and checkout charges the same one. If your group needs invoicing or payment terms, that is part of the twenty-plus conversation.
Seven days, everything switched on, no card. You’ll know inside ten minutes whether the replies sound like your hotel.