Question 1

Is the free reputation scan really free?

Accepted Answer

Yes. No account, no card, no trial started. You type your hotel's name and get your ReputationIQ score, your response rate and your unanswered bad reviews. We ask for an email only for the full report: replies drafted to your unanswered reviews (bad ones first), what guests praise and criticise, and three nearby hotels compared, as a PDF and a link you can share.

Question 2

How can you score my hotel without access to anything?

Accepted Answer

The audit reads your public Google reviews from the last 90 days, the same reviews any traveller sees, including whether you replied to each one. Every number in the report can be checked on your Google listing.

Question 3

How long does setup take?

Accepted Answer

About ten minutes, and you will be sending real replies by the end of it. No software to install, no implementation project, no onboarding fee.

Question 4

Will the replies sound like a robot wrote them?

Accepted Answer

You set the personality, the vocabulary and the rules, and you get to read a sample reply before you commit to anything.

Question 5

Can it post replies to Google automatically?

Accepted Answer

Yes. Connect your Google Business Profile and replies post straight from Revinsta.

Question 6

Which review sites does it cover?

Accepted Answer

Google, Booking.com, Tripadvisor, Expedia, Airbnb, Yelp, Agoda and Hotels.com, with more added regularly.

Question 7

Do I need a credit card to try it?

Accepted Answer

No. Seven days free, everything switched on, no card.

What does your hotel’s reputation actually look like right now?